Inpatient- The Pharmacy Supervisor in conjunction with the Director of Pharmacy is responsible for the coordination and control of the Pharmacy Services throughout the hospital; maintenance of the policies and procedures that assure safe administration, control, storage and use of medications throughout the hospital. He / she may serve as fulltime PIC (Pharmacy Manager) or acting PIC in the absence of the Director of Pharmacy, and is responsible for management of the Pharmacy staff; financial decisions including inventory control and the budgeting process; interactions with physicians and other departments concerning quality of care and education; ensuring that all licensing criteria are met and up to date; attend administrative meetings related to regulatory affairs; implement/change operations based on State and Federal regulations and any other functions concerned with patient care and operations of the Pharmacy consistent with policies and procedures of the hospital and State and Federal laws. Outpatient- The Pharmacy Supervisor will serve as the Pharmacy Manager and Pharmacist in Charge for the outpatient pharmacy. See Section I part C for specific responsibilities for outpatient supervisor.
In conjunction with the Director of Pharmacy, ensure daily operations meet needs of all customers. Ensures appropriate staffing on a daily basis. Strives to continually improve processes and department workflow. Facilitates and encourages safe medication practices. Works as a staff pharmacist as schedule requires.
Ensures the adequacy and accuracy of all medication activities performed by department staff. Ensures records are maintained according to hospital policy, state, and Federal regulations.
Assists in the evaluation and performance of assigned staff at appropriate intervals as deemed by the organization. Ensures completion of annual competencies of staff.
HUMAN RESOURCES AND TRAINING:
Provides support in the hiring, training, supervision, evaluations, and termination of assigned staff as appropriate. Orients and trains, assures observance of policies, procedures, work standards and competencies. Assists the Director of Pharmacy to hold regularly scheduled staff meetings.
Maintains and enforces the Formulary system. Participates in drug use evaluations as assigned. Provides input to Coordinator, Director and Pharmacy & Therapeutics Committee regarding usage of Formulary medications.
POLICIES AND PROCEDURES
Works with Administrator, pharmacy supervisory personnel and other leaders as needed to create, revise and implement Pharmacy Department and medication management policies and procedures throughout the hospital.
Serves as clinical knowledge resource and mentor for pharmacy staff in areas of expertise. Provides guidance to pharmacists when solving medication-related problems. Provides in-services to nursing and other hospital staff as scheduled. Provides and/or coordinates pharmacy staff education as needed.
Represents the Pharmacy on various inter-department and other committees as assigned. Prepares reports and attends Pharmacy & Therapeutics Committee meetings. Participates in hospital and corporate level committees as appropriate. Ensures that committee decisions are summarized to Pharmacy staff and implemented as required.
Performs all duties of a Pharmacist including processing physician medication orders, preparing and dispensing medication for patient use according to policy and procedure if schedule requires. Leads by professional example while staffing as required.
Ensures periodic inspections of all areas where medications are stored. Assures proper storage, handling, and labelling requirements of medications according to Federal regulations, State regulations and hospital policy. Ensures medications are in date. Maintains required records.
Ensures that the security of the pharmacy and all medication storage areas is maintained.
Ensures that narcotics and all controlled substances are handled and secured according to Federal and State regulations. Maintains related records as required.
Ensures that preparation of sterile products in the hospital complies with Federal regulations, State regulations and hospital policy.
Responsible for quality assurance and performance improvement activities. Encourages staff participation in department quality improvement activities, including identification and reporting of medication errors, adverse drug reactions, patient-specific interventions and other clinical recommendations. Maintains records as required. Prepares reports as necessary.
Routinely coordinates with departmental and Information Technology staff to ensure that systems are maintained and upgraded as appropriate.
Acts on behalf of the Director in his or her absence.
Performs other duties as assigned or required.
MEDICATION MANAGEMENT AND PATIENT CARE
As required, fulfills all responsibilities of outpatient pharmacists which includes but is not limited to: providing pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation. Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; counseling customers regarding health care and prescription medication needs; and maintaining confidential information, controlled medications and required documentation.
OVERSIGHT: Oversees and assumes responsibility for all medication-related activities performed by pharmacy technicians and other Pharmacy personnel.
Maintains confidential information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.
Prepares, dispenses and ensures security of narcotics and all controlled substances according to Federal and State regulations. Maintains all related records as required.
DRUG INFORMATION: Provides medication information to other healthcare professionals as needed. Performs patient medication education as required. Maintains appropriate records.
QUALITY IMPROVEMENT: Participates in departmental quality improvement activities. Identifies and reports medication errors. Identifies and reports possible adverse drug reactions. Documents patient-specific recommendations and other clinical interventions. Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing hospital programs and strategic initiatives.
Assists in the training and hiring of new personnel.
Serves as the PIC of the outpatient pharmacy and is responsible for all quality aspects in regards to personnel, customer service, and quality.
Performs and records periodic inspections of outpatient pharmacy, Assures proper storage, handling, and labelling requirements of medications according to Federal regulations, State regulations and hospital policy. Ensures medications are in date.
Maintains appropriate working inventory of medications and supplies.
Maintains a state of readiness for all disaster situations as directed. Maintains competence of computer downtime procedures.
Detects and reports improper operation, faulty equipment, defective materials, and unusual conditions to supervisor. Maintains work area and equipment as required.
Performs other duties as assigned or required.
Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities; organizes work and time to meet them.
Recognizes and responds to priorities, accepts changes and new ideas. Has insight into problems and the ability to develop workable alternatives.
Accepts constructive criticism in a positive manner.
Adheres to attendance and punctuality requirements per hospital policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness.
Uses time effectively and constructively. Does not abuse supplies, equipment, and service.
Observes all hospital and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, parking, breaks and other related policies).