The incumbent will participate and guide the design, development, testing, implementation and on-going maintenance of new and existing applications. Analyze user requirement, procedures and problems to automate processing or to improve existing computer system. Maintain the flow of information in-between different computer systems.
Works with management staff and users to identify, analyze and prioritize needs and requirements. Designs, develops and implements solutions to meet same.
Evaluates and prioritizes requests for system enhancements and provides timetables for completion. Ensures all such requests are completed within established time frames.
Interacts with end users to monitor systems utilization. Designs, develops and implements system improvements as necessary to maintain maximum utilization.
Reviews internal documentation requirements for projects. Participates in the creation and maintenance of user guides, documentation, operating manuals and reference manuals. Presents documentation to management for review and approval. Ensures that all documentation meets department standards and is properly cataloged in the document management system. Conducts end user orientation and training for the understanding and operation of computer systems.
Remains abreast of current and emerging technologies in the field of Health Information Systems.
Ensures that other departments involved in projects are communicated with effectively. Meets with user representatives to ensure their requirements are reflected in each project’s scope.
Interacts with vendors and reports software problems through customer support and resolves software problems. Provides regular status reports to management.
Responsible for monitoring and facilitating all work orders and help desk calls for the departments covered in the Lead role. This includes preparing documentation for meetings, status reports and responding to individual requests.
Assists in the coordination of work being done by consultants and vendors. Keeps records of meetings and work performed.
Insures confidentiality is maintained while using live data on the system, reports or other written/verbal information, passwords and patient financial data.
|Participates in multiple concurrent projects of varying size and complexity, helping ensure that all work is accomplished efficiently and in accordance with project expectations.|
Acts as the primary liaison with the covered department management and staff with respect to coordinating activities.
|Execution of Information Technology change control procedures to ensure all enhancements, upgrades and patches are thoroughly tested and planned before implementation in the production environment.|
Other duties as assigned or requested
EDUCATION, EXPERIENCE, TRAINING