• Unit Clerk

    Job ID
    # Positions
    Job Type
    day shift weekends
    Pos. Type
  • Overview

    Acts as unit receptionist, provides clerical support and unit coordination to maximize the patient care and unit functions.




    1. 1.      Information Management
      1. Receives and accurately delivers telephone and intercom messages in a timely manner to appropriate person.
      2. Utilizes computer to transcribe orders and send messages accurately
      3. Remains at the nurses’ station at all times.  Requests and obtains relief before leaving the desk.
      4. Attends a minimum of six (6) staff meetings per year.
      5. Files diagnostic procedure results and pertinent patient records appropriately.
      6. Prepares discharge charts for HIM, reviews for appropriate signatures, dates, and patient identification.  Brings discrepancies to the Clinical Coordinator’s attention for resolution.
      7. Obtains and maintains prior medical records on new admission/transfers and returns records to HIM upon patient discharge.
      8. Completes mandatory BLS, TB Testing, and Basic Annual Requirements well before the deadline.


    1. 2.      Safety
      1. Writes legibly, uses proper spelling and grammar
      2. Notifies attending, consulting, and family physician offices of admission/discharge.
      3. Schedules outpatient physician follow-up in collaboration with patient and/or family members.
      4. Appropriately labels all charts with names of attending, family, and consultant physicians.
      5. Maintains a neat and orderly nurses’ station.
      6. Manages multiple priorities while maintaining a positive demeanor.
      7. Provides a safe physical and emotional environment for self, co-workers, and customers.
      8. Recognizes life-threatening situations and responds appropriately
    2. 3.      Work Management
      1. Maintains adequate amount of requisitions, nursing, and medical forms at the nurses’ station.
      2. Transcribes physician orders within two hours of request.
      3. Prepares charts for admission, transfer, and discharge within one hour of request. Maintains acceptable number of admission packets at the nurses’ station.
      4. Promptly inform ancillary departments when a change in order or medical regimen occurs.
      5. Promptly informs admitting and patient placement via the computer when a patient have been discharged.
    3. 4.      Performance Improvement
      1. Demonstrates knowledge and applicability of the PDSA process.
      2. Participates in the unit’s process improvement activities.
      3. Makes suggestions for improving processes including cost containment.
      4. Takes responsibility for building and acquiring knowledge for professional growth.
    4. 5.      Work hours: 12 hour shift/

    VI        Other Duties

    1. Assists supervisor, charge nurse and /or Director with various administrative tasks to support department operations as directed.


    1. Education/ Training: Graduate from an accredited high school or GED Required and have a Medical Terminology class on transcript with a “C” or better.


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